Privacy Notice


Primrose Marketing Limited (otherwise referred to in this Policy as “we”, “us” or “our”) understands that your privacy is important to you and that you care about how your personal data is used and shared online.

We are committed to protecting the personal information of everyone who visits (“our Website”) and to being transparent about the information we are collecting about you and what we do with it. We will only collect and use personal data in ways that are described here. We will handle your data fairly and legally at all times.

Please read our Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is a condition of your use of our Website.

Information About Us

Our Website is owned and operated by Primrose Marketing Ltd, a limited company registered in England (Company Number: 4024496) whose registered office is at 4, Croxted Mews, 286/288, Croxted Road, London, SE24 9DA

What Information Do We Collect

The personal data and information that we may collect and hold may include:

  • Your name and title
  • Your business/company name
  • Contact information, for example postal address, email address and telephone numbers
  • Financial information, for example your bank name and credit/debit card numbers, although our third party secure trading system stores only the last four digits of your debit/credit card number.

How We Protect Your Personal Data

We are committed to keeping your personal data safe and secure.

Our security measures include:

  • Limiting the number of people with access to your personal data
  • Any confidential information we have on paper is shredded immediately after use.
  • Any personal data collected and stored on our computers is password protected. Individual users have separate log-ins, and passwords are changed regularly.
  • We have anti-virus software and adequate firewall protection to help prevent possible breaches of security.
  • Encryption of data

Sharing Data With Third Parties

Our Service Providers and Suppliers

In order to run our business we may need to share your personal data with some of our service partners. These include accounting, legal, IT, payment processing and delivery courier providers. Where any of your data is required for such a purpose, these providers may use your personal data to perform their functions but may not use your personal data for any other purpose. We will take all reasonable steps to ensure that your personal data will be handled safely and securely and in accordance with your rights, our obligations, and the obligations of the third party under the law.

In certain circumstances, we may be legally required to share certain data we hold, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, HMRC or other government authorities.

Other Third Parties

We will never sell or rent your personal data to other organisations for marketing or other purposes.

How Do We Use Your Personal Data

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (for example by subscribing to emails) or because it is in our legitimate interests. Specifically, we may use your personal data for the following purposes:

  • Supplying our services to you
  • Replying to emails from you
  • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by contacting us by post or email or via the unsubscribe option).
  • With your permission and/or where permitted by law, we may also use your personal data for marketing purposes which may include contacting you by email, mail and telephone with information, news and offers regarding our services. We will not, however, send you any unsolicited marketing or spam.
  • To comply with our legal obligations

You have the right to withdraw your consent to us using your personal data at any time. Where consent is the only legal basis for processing, we will cease to process your personal data after consent is withdrawn.

How Long Do we Keep Your Data

We do not keep your personal data for any longer than is necessary having taken into consideration the reason or reasons for which it was first collected. Personal data will therefore be retained for the following purposes:

  • Legitimate business reasons
  • HMRC taxation purposes
  • Marketing purposes

Your Rights

As a data subject you have the following rights under the General Data Protection Regulation which this Privacy Policy and our use of personal data have been designed to uphold:

  • The right to be informed of the personal data we hold about you at any time
  • The right of access to your personal data
  • The right to update and correct any out-of-date or incorrect personal data that we hold about you
  • The right of erasure – ie the right to ask us to delete any personal data we hold about you.
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to us using your personal data for particular purposes
  • Rights in relation to automated decision making and profiling

Withdrawal of Consent

You may at any time withdraw any consent you may have given. Should you wish to withdraw your consent you may contact us using the contact details set out below

With respect to newsletters and other electronic marketing material, you may also use the “unsubscribe” link in the email or other communications which you receive from us


A cookie may be used in the processing of your personal data

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting our Website

They also may be used to track your return visits to our Website

We use this information to improve our Website and so that we can tell you which pages are the most popular and where shoppers spend most of their time.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of our Website


In the event that you have a complaint about the processing of your personal data, you may contact us using the contact details set out below.

Contact Us

Please contact us via our Data Protection Officer, Craig Robin who can be contacted:

  • by email at,
  • by telephone on 01494 447000, or
  • in writing at Primrose Marketing Ltd, Unit 7, Wycombe Industrial Mall, High Wycombe, Buckinghamshire, HP11 2QY

Last Updated

We may from time to time review our Privacy Policy and make changes to this published page. We strongly advise that you check this page from time to time to ensure that you are happy with the changes.

This Policy was last changed on 23rd May 2018